Shipments and returns
We shipt with DHL express services.
We ship the package express the same day or at most with a delay in shipment of up to 3 business days. Along with shipping your order, you will receive a link to track where your purchase is.
Product return procedure is the following:
The user should pack the product like the way they were received, together with hand written apply about their desires and intentions. If the client wants to receive full refund for returned products, he must provide personal bank account and personal names. The user can send the package to us with randomly selected from him courier or postal service.
When the customer returns the products for replacement by other, must pay courier charges in both directions.
ADDRESS FOR ITEMS RETURN: Bulgaria, Djerman, POSTCODE: 2648, 1 Dupnishka Commune Str., Recipient Doltchini.BG Company Ltd. Phone: +359884867931
Once we receive the returned item, we will confirm its sender by an email and within 15 days of receipt, we will initiate a bank transfer to the account given by him. In case that the initial payment is made by Paypal.com, then the amount will be returned to the paypal account.