Our Delivery Fee Information:
Orders up to 50 €: fee = 20€
Orders up to 150 €: fee = 15€
Orders over 150 €: fee = FREE DELIVERY
Please note that an extra charge as remote distance tax might occur about 20€ per shipment in case your delivery address is outlying by DHL or TNT regular delivery points.
ABOUT RETURN INFORMATION
Product return procedure is the following:
The user should pack the product like the way they were received, together with hand written apply about their desires and intentions. If the client wants to receive full refund for returned products, he must provide personal bank account and personal names. The user can send the package to us with randomly selected from him courier or postal service.
When the customer returns the products for replacement by other, must pay courier charges in both directions.
ADDRESS FOR ITEMS RETURN: Bulgaria, Djerman, POSTCODE: 2648, 1 Dupnishka Commune Str., Recipient Doltchini.BG Company Ltd. Phone: +359884867931
Once we receive the returned item, we will confirm its sender by an email and within 15 days of receipt, we will initiate a bank transfer to the account given by him. In case that the initial payment is made by Paypal.com, then the amount will be returned to the paypal account.
Information about Payment methods:
1. Payment with Paypal.com Users Account or Guest payment without you need registration!
Regardless of the currency that you have in the account, transactions are only in BGN according to the actual exchange rate set by your bank. When paying by debit/credit card, the processing of the data on your card is done only by the servers of Borica Bank Services Bulgaria. We at Dolticni do not process and save details of your credit or debit card.